Safety Management Essentials: Incident Investigation and Root Cause Analysis

On July 22nd at 9:00 a.m., join PRISM Sr. Risk Control Specialist Michelle Lewis, CSP, ARM for a webcast on Safety Management Essentials: Incident Investigation and Root Cause Analysis.

In this hour-long presentation, participants will learn when and how to conduct incident investigations and the importance of root cause analysis after an incident occurs. Whether you are new to incident investigations and root cause analysis or looking to strengthen your approach, this session will provide practical guidance to ensure the process your entity has in place is effective in identifying opportunities for safety program improvement through incident investigation and root cause analysis.

For questions, please reach out to Doug McGill.

SB 707 Brown Act Changes Are Now in Effect

Beginning July 1st, several provisions of Senate Bill 707 (SB 707) are now in effect, updating California's Brown Act requirements for public agency meetings, including remote participation procedures and other meeting requirements.

If your agency has questions about implementing these changes, PRISM's Legal Advice Service is available to help. Former PRISM General Counsel Steve Underwood provides consultation on Brown Act issues, Public Records Act questions, contract review, statutory interpretation, and other public entity legal matters.

Contact Steve Underwood directly at (805) 705-6195 or publicentity.law@gmail.com.

Risk Control Open Forum: Employer Pull Notice (EPN) Program

Join us on Tuesday, July 14th at 11:00 a.m., for an interactive Risk Control Open Forum featuring Mayra Cisneros from Plexus Global to discuss the Employee Pull Notice (EPN) Program and key reporting and notification functions within the platform.

Whether you are new to the EPN Program or looking to better navigate its reporting tools, this discussion will provide practical information and an opportunity to ask questions.

If you have any questions or need assistance registering, please contact Doug McGill.

PRISM Underwriting Updates

2026/27 Premium Renewal Invoice Update

The 2026/27 renewal invoices have been sent for the PRISM Programs, except for members that are currently on hold.

Invoices for Non-Pooled Coverage Programs are expected to be emailed on July 8, 2026 with exception of the CIMI Invoices.

The renewal invoices are being sent from invoices@prismrisk.gov. If you were anticipating an invoice and have not received it, or have any questions, please reach out to Milad Ibrahimi at (916) 850-7300.

ACH Payment Instructions Available

Members interested in processing payments via ACH can refer to PRISM’s ACH payment instructions.

Click here to download the instructions. Please share them with your accounting team as needed to assist with payment processing for the 2026/27 renewal invoices.

If you have any questions, please email Milad Ibrahimi or call (916) 850-7300.

In-Person Event: De-Escalation Strategies for Crisis Situations

This session empowers you to identify the hidden needs that create friction with customers and colleagues.

Learn how to recognize warning signs for when a customer or coworker is beginning to get agitated, strategies for slowing escalation, and tools to begin de-escalating a situation and working towards an amicable resolution.

• Register for Fairfield on September 15th

• Register for Madera on September 17th

Please share this flyer with employees at your agency who may be interested in attending. For questions, please reach out to Doug McGill.

Member Powered: Share Your Success Story

PRISM's Member Powered campaign celebrates the people, partnerships, and innovative work happening across our membership. If your agency has a recent success or best practice that could benefit other public entities, we'd love to feature it. Selected stories will be shared on the PRISM website and promoted through eLink. Contact Anthony D'Lallo to learn more.