Member Services

Description of Committee

  • 13 member committee, with eleven voting and two alternate committee members.
  • Ideally, representatives will have diverse backgrounds, including Risk Managers, Finance, Human Resources, Risk Control, and other skill sets.
  • The Member Services Committee is an Advisory Committee under the direction of the Executive Committee.


  • Provide guidance to staff on the development and execution of new programs and services.
  • Review and approve the selection of contractor/vendors for various Member Service programs and services.
  • Conduct all facets of the EAGLE Awards Program
  • Committee will convene at least semi-annually and likely quarterly.  Additional meetings may be called at the discretion of the Chair.
  • Effective 1/1/2023 the Risk Control and Member Services Committees have merged together.

Standard Operating Procedures

2024 Year-At-A-Glance Schedule