5. Additional Resources - Vendors, support, and external guidance
A substantial body of guidance, tools, and training already exists - so when you identify gaps or opportunities to improve compliance, leverage established resources and frameworks rather than starting from scratch.
While many vendors operate in this space, PRISM has direct experience working with the organizations below and can speak to their capabilities.
PRISM has partnered with UsableNet for addressing website accessibility via their managed service offering (UsableNet Assistive) and is leverages their testing software - AQA. In addition to these offerings, they can provide accessibility audits, manual expert testing, testing with assistive-technology users, training for design and development teams, and strategy and consulting.
Key characteristics:
Developer-led (not automation alone)
AI-assisted testing and prioritization
Ongoing maintenance and regression prevention
Minimal lift required from internal teams
Initial improvements typically delivered with ~60 days
Deployment does not require backend or server access
Includes legal support and indemnity protections
WebAIM (Web Accessibility In Mind) has provided comprehensive web accessibility solutions since 1999. These years of experience have made WebAIM one of the leading providers of web accessibility expertise internationally. WebAIM is a non-profit service center at Utah State University. Their services include training, evaluation, and technical assistance and consulting. PRISM has engaged with WebAIM for both training and evaluation services. Additionally, they've developed and support WAVE (Web Accessibility Evaluation Tool) which is a suite of evaluation tools that help web authors evaluate accessibility of their web content.