Member Services

Crisis Incident Management and Communications

Mainstream Unlimited services include both pre- and post-crisis incident services and communications management.

Pre-Crisis Services

Pre-crisis services include regional training programs, emergency plans (review and development), vulnerability assessments, and webinars on topics such as critical incident management, communications, and media management. Any member-specific, pre-crisis training and communications management may be contracted and paid for by the member at the discounted rates offered to PRISM members. Members may access their available subsidy balances to assist in covering those costs.

Member Spotlight: Nevada County's Safety & Security Plan for Board of Supervisors Meetings

On February 23, 2021, four members of the public attempted to physically disrupt a Nevada County virtual Board of Supervisors meeting. Although the meeting was being broadcasted virtually, there were those who came in person, and the situation became chaotic. It was time for an Event Security Plan. The county also turned to PRISM's partner Mainstream Unlimited. Read more about this EAGLE Award winning project and how Crisis Incident Management was utilized. 

Post-Crisis Incident Services

Post-crisis incident services include situation assessment, media consulting, public announcements, and deployment of outside resources to member site. These services will be provided to members upon approval by PRISM , and paid for by PRISM up to $50,000 per incident. Any costs above that would be paid for by the member.

For questions on pre-crisis incident services, contact PRISM Risk Control.

If you are dealing with a crisis and need help with situation assessment and media consulting, please contact the following individuals: Rick BrushMike Pott, Brian Kelley, or Gina Dean.