Member Services

Risk Management Tools

Access a suite of powerful tools, software, and services designed to support your risk management efforts.  As part of your membership, you receive complimentary access to select resources, along with exclusive discounts on premium solutions, ensuring you have the right tools to manage risk effectively.  

Certificates of Insurance Management

PRISM has contracted with Ebix, an online certificate of insurance tracking and management company, to perform all the work necessary to obtain and record proper evidence of insurance coverage from each organization with whom the members contract.

Managing incoming certificates of insurance can be a challenging task for many organizations. The process of collecting and verifying coverage against insurance requirements can be complex, time-consuming, and costly. We understand that it can be difficult to manage this function effectively.

To support our members in managing and administering their certificates, our service provider, Evident, handles all the necessary tasks to obtain and record proper evidence of insurance coverage from each organization with whom the members contract. Evident requests certificates from vendors, verifies coverage, sends notices for deficient and expiring coverage, images all incoming certificates, and posts them online for easy retrieval.

If you would like more information about this service, please contact Risk Control or call (916) 850-7300.

Get Started:  Certificate of Insurance Management Guide

 

Medicare Reporting Services

Preferred rates are available to EWC, PWC, PGL, GL1, and GL2 Program members through a contract with ExamWorks.

Due to the significant reporting requirements that exist and penalties that can be assessed for failing to comply with the Medicare Secondary Payer Act (MSP), PRISM has coordinated with ExamWorks to provide CMS (Center for Medicare/Medicaid Services) query and reporting services for both Medicare Reporting and Medicare Setasides. To coordinate these services with ExamWorks at PRISM preferred pricing, please contact Sean P.Roberts for MSA items involving Workers’ Compensation at 916-838-5420 and Amy Mitts at 678-222-5300 involving General Liability Claims. . If you have any question regarding MSP compliance or ExamWorks as a vendor, please contact Karin Valenzuela (formerly Wedworth) at 916.850.7300 for Worker’s Compensation questions and Terry M. Butrym at 916-850-7300 for General Liability questions. 

Examworks Website

ExamWorks Quick Start

Claim System

Members can benefit from PRISM's partnership with Insurity for their claims processing needs by leveraging pre-negotiated rates at a potentially substantial discount.

PRISM has converted to a new claims system called ClaimsXPress by Insurity. Utilizing the PRISM contract, members can use ClaimsXPress as their primary claims handling system, and in many cases, at a cost much less than what would be available otherwise. The annual fees and conversion/ implementation cost structures have been negotiated as part of PRISM’s agreement and provide significant discounts over purchasing direct. While discounts exist for any member, smaller entities with fewer than five users will be supported by PRISM staff, reducing their annual maintenance.

For more information about using ClaimsXPress, please contact Jason Watson at 916-850-7300.

Return to Work Program

Pre-identified temporary work assignments from the OUR System help employers return employees to work, increasing employee satisfaction and decreasing the cost of the claim.

Returning employees to work early in the life of a claim can be one of the most effective cost-control techniques available. Results have shown that early return to work programs can reduce indemnity and medical costs for employers. They also assist the employee to emotionally heal from their injury by returning them to the environment they know. To assist with this process, PRISM has contracted with Norm Peterson and Assoc. (NPA) to provide the OUR System to our members at a discounted rate.

The OUR System effects early return to work by identifying “bridge assignments,” which focus on the employee’s abilities, not on the physical restrictions caused by an injury. If members decide to enter into their own contract with NPA for these services, they should notify NPA that they are a member of PRISM. This will allow the members to receive a discounted rate. For more information on the Return to Work Program, please contact Jen Hamelin at 916-850-7300.

Medical Provider Network (MPN)

Our proprietary MPN was established in accordance with the SB 899 reforms that occurred in April 2004, and can provide employer control over the injured worker’s medical care through the life of the claim.

PRISM has developed its own Medical Provider Network (MPN) with the assistance of a contracted administrator (WellComp). The MPN was established in accordance with the SB 899 reforms that occurred in April 2004, and can provide employer control over the injured worker’s medical care through the life of the claim. The MPN is required for members of the PWC Program and available to all EWC Program members should they desire to use it. The network includes Kaiser Occupational Health, Sutter at Work, and various individual physicians nominated by the PRISM membership. PRISM’s network contains more than 4,400 physicians statewide. The Medical Provider Network can be accessed through the MPN website. If you have any suggestions for additions or changes to the network, please contact Paul Stanley or call (916) 850-7305.

PRISM has partnered with Plexus Global to provide background check services.

Employers have a duty to ensure prospective employees will not pose a risk to the public, other agency employees, or the agency. Comprehensive background checks are a necessary and important pre-employment best practice that will help members meet this obligation.

Using a consumer reporting agency, like Plexus Global, to conduct background checks ensures compliance with requirements for safeguarding the confidentiality of information obtained. Limiting employees’ involvement reduces the member’s exposure and maintains the confidentiality of the information obtained in the background check process.

Plexus Global

For additional information on preferred pricing and value-added packages available to PRISM members, contact Risk Control.

ISO ClaimSearch

PRISM funds an annual contract with the ISO to cover all index reporting and inquiries for our members. 

Indexing is beneficial in identifying prior or subsequent injuries that may be exacerbating the problems demonstrated in the subject accident.  This removes the need for members and their claims administrators to pay for each submission. If your organization is not currently using this service, please contact PRISM ISO Claim Search or call the PRISM office at 916-850-7300 to enroll your entity or claims administrator.

PRISM has partnered with TimeKeeping Systems to provide discounted rates for Guard1, a comprehensive automated check in system. The Guard1 system allows members with correctional facilities to electronically log check-in points with timestamps on their routes and provide documented proof that routes were completed. This system can also be used for safety inspections and patrols, such as door checks, fire safety inspections, and perimeter patrols. Use of Guard1 has been successful in defending correctional staff in administrative hearings and civil litigation. Please see the Guard1 Product Information for PRISM Members for answers to frequently asked questions. Contact Risk Control for more information.

Guard 1

Guard 1 Product Information for PRISM Members

Vector Solutions

An online learning management system from Vector Solutions (formerly TargetSolutions),  this allows members access to an extensive catalog of web based training sessions for risk management as well as everyday business needs such as Microsoft Suite products.

We have partnered with Vector Solutions to deliver an online training and safety/risk management platform of services. The web-based training program provides access to a wide range of training topics, many of which are included with your PRISM membership, and others at a PRISM negotiated reasonable cost. This innovative service gives members “anytime, anywhere” access to quality, cost-effective, courses in a wide range of risk management topics such as harassment prevention, entry level driver trainingdefensive driver training, as well as general business courses.

The platform is streamlined and more efficient than traditional systems and contains several beneficial features, to include: a time-saving compliance tracking component, resource center, data analytic capabilities and file center functions. Contact PRISM Risk Control for additional information.

 

 

Vector Solutions Driver Program