How Do I...

Risk Manager

Job Description:

THE POSITION
The City of Santa Barbara Finance Department is seeking a dynamic and strategic Risk Manager. Under administrative direction and reporting to the Finance Director, this position provides expert guidance on all risk management and insurance programs, manages and administers the City's risk management programs, including Workers' Compensation, general liability, and property and casualty insurance claims. Responsibilities include evaluating, procuring, and renewing insurance programs; administering employee workplace safety and training programs, wellness, and training initiatives; maintaining loss and self-insured retention records; and coordinating insurance and indemnity provisions. The Risk Manager also oversees operational and claims budgets for Workers' Compensation and general liability programs, serves as a liaison with third-party administrators, legal counsel, City management, and other stakeholders in claims adjudication, and performs related duties as assigned.

The Risk Management team consists of five full-time positions, including the Risk Manager who supervises two Risk Analyst II positions and two Risk Analyst I positions. This industry professional will serve as a key member of Santa Barbara's leadership team, partnering with staff in other departments to limit risk exposure and ensure the safety of City employees and community members. The Risk Manager should have an adaptive and flexible management style able to work with diverse stakeholders with varying levels of knowledge and effectively multi-task to address competing priorities in a fast-paced environment.

The Risk Manager serves as a voting member of the Joint Powers Authority for California Cities Excess Liability (ACCEL). The Authority is a group of medium-size California cities self-insuring their catastrophic losses. Each member city has a representative on the Board of Directors. The Board and its committees are responsible for deciding the risks the Authority will underwrite, monitoring the costs of large claims, and arranging financial programs.

Hybrid/Flexible Work Schedule: This position has the flexibility to work a hybrid schedule. schedule options. Schedules are dependent upon operational needs and are subject to change. Details of teleworking considerations can be addressed during the interview process.

Distinguishing Characteristics
The Risk Manager is a division management level classification, having broad responsibility for a diverse range of claims, safety, and insurance management functions. This position is distinguished from the Budget Manager and General Services Manager positions by its greater breadth of responsibility for risk management and safety administration functions, knowledge of statutory and claims management requirements, and third-party administrative functions. The Risk Manager has lesser responsibility for overseeing the day-to-day functions of the department than the Assistant Finance Director and Controller.

Requirements:

Knowledge of:
• Federal, State, and local laws, rules, regulations and standards applicable to Workers' Compensation (including public safety personnel, including industrial disability retirements), general liability, employee safety, environmental management, and related health and safety employee benefit programs, and eligibility provisions.
• Claims administration and management of third-party administrators, coordinating with the City Attorney's Office, city departments and insurance carriers.
• Labor Code provisions related to safe work practices, such as labor code 4850, the Americans With Disability Act (ADA) and related non-discrimination in employment practices.
• Occupational and Safety and Health (OSHA) provisions and ensuring Cal/OSHA compliance.
• City Municipal Code and ordinances related to the acceptance and settlement of general liability claims.
• Policies, practices, and methods for developing and administering employee health and welfare benefit programs and occupational safety programs.
• Principles of Tort law and public liability; claims management practices. Principles, practices and terminology used in claims management and claims adjudication; common medical and physical diagnoses for work-related accidents, injuries and illnesses as well as work restrictions and limitations.
• Municipal budgeting practices.
• Self-insurance regulations; basic methods, procedures, and requirements related to vocational rehabilitation programs.
• Research methods and statistical techniques and applications.
• Principles and practices of program development and administration.
• Project management principles.
• Supervisory principles and performance evaluation practices; employee motivation techniques.
• Negotiating methods.

Skills:
• Operate personal computer hardware and use financial information systems and related word processing, database, and spreadsheet software programs; operate a calculator.
• Operate a motor vehicle.

Ability to:
• Develop and administer Risk Management Division goals, objectives, and procedures.
• Plan, organize, and prepare risk management and safety records and reports and meet statutory and internal deadlines.
• Interpret, explain, and apply complex federal, State and local laws, regulations, and ordinances regulating workplace health and safety.
• Analyze complicated Workers' Compensation and general liability claims issues and problems, evaluate alternatives, and make appropriate recommendations.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Plan, coordinate and monitor effective employee training programs.
• Support the City's Emergency Operations Plan and emergency responses and disaster recovery efforts.
• Interpret and apply Federal, State and local policies, procedures, laws and regulations.
• Prepare clear, concise, and comprehensive administrative and financial reports.
• Select, train, supervise, coordinate and evaluate staff.
• Work cooperatively with staff, management, City officials, Joint Powers officials, committee representatives, third party administrators, contractors, vendors, claimants, and others encountered in the course of work.
• Communicate clearly and concisely, both orally and in writing. Make public presentations. Exercise judgment with general policy guidelines.
• Work independently.

EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:
Five (5) or more years of professional, technical, and supervisory experience in the administration and adjudication of Workers' Compensation, General Liability, Property and Casualty, and similar claims, and the administration of environmental management and safety programs.

Education and/or Training:
Bachelor's degree in finance, business administration, public administration or a closely related field.

License, Certificate and/or Other Requirements:
A valid Class C California driver's license and the ability to maintain insurability under the City's Vehicle Insurance Policy. The Risk Manager is expected to attend periodic meetings throughout California to represent Santa Barbara in various professional organizations and insurance-related meetings.

Certification as a Risk Manager, such as Associate in Risk Management (ARM), Associate Risk Management Professional (ARMP), Insurance Education Association (IEA), or an equivalent professional or vocational institution, is desirable.

Application Procedures:

CITY APPLICATION AND RESPONSES TO THE SUPPLEMENTAL QUESTIONNAIRE MUST BE RECEIVED BY 5:30 PM ON FRIDAY, OCTOBER 10, 2025. TO APPLY, PLEASE CLICK THE LINK https://www.governmentjobs.com/careers/santabarbara/jobs/5083778

SELECTION PROCESS
It is important that your application and supplemental questionnaire show all the relevant education, training, and experience you possess which qualifies you for this position. All applications and supplemental questionnaires will be reviewed and the most qualified candidates will be invited to continue in the selection process. Be sure to be thorough in your responses. Statements such as "See application", "Extensive Experience", or "See Resume" are not an acceptable substitute for a completed application and supplemental questionnaire.

The selection process may consist of an application screening, written exam, computer skills exam and/or an oral interview. The successful candidate's employment history will be thoroughly evaluated prior to appointment.

ADDITIONAL INFORMATION
There is currently one (1) vacancy within the Finance Department.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email and spam regularly throughout the recruitment process. You may also log into your governmentjobs.com account to view these emails.