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Senior Liability Claims Adjuster (Senior Claims Adjuster)

Job Description:

The County of Riverside's Department of Human Resources has an opportunity for a Senior Liability Claims Adjuster (Senior Claims Adjuster) to support the Risk Management Division in Riverside. This position will review, investigate, analyze, negotiate, and direct a diverse range of complex liability claims that are filed against the County and make determinations on disposition and resolution. The selected candidate will receive calls, answer questions from the public, and explain the claims process to a variety of stakeholders. The Senior Liability Claims Adjuster position requires exceptional customer service skills paired with confident, articulate, and professional writing, and oral presentation skills. Additionally, this position will require well developed skills in prioritizing, organization, decision making, time management, and strong writing abilities. Candidates must possess at least five years of substantial litigation experience, as well as extensive experience investigating general liability, premises liability, medical malpractice, property, and automobile liability claims. A bachelor's degree, professional certification, or a demonstrable commitment to continuous professional development, although not a requirement, will receive favorable consideration. Candidates with experience working directly for commercial insurance carriers or public entities are highly desired.

Requirements:

MINIMUM QUALIFICATIONS

Experience: Five years of journey-level experience managing diverse range of complex liability claims which include reviewing and processing complex injuries, bodily injury, personal injury, medical malpractice, or property damage liability claims including identification and investigation of fraud cases and investigating, adjusting, and settling a wide variety of claims.

A bachelor's degree, professional certification, or a demonstrable commitment to continuous professional development, although not a requirement, will receive favorable consideration.

Candidates with experience working directly for commercial insurance carriers or public entities are highly desired.

Knowledge of: Rules, regulations, and laws regarding personal and property liability including, but not limited to, general provisions of California Vehicle Code, State and Federal Government Codes, laws and statutes and legal decisions pertaining to personal and property liability; Methods and techniques of subrogation recovery; Technical medical terminology related to the cause and treatment of physical injuries; Practices and procedures of insurance reserving, risk and experience analysis and statistical record keeping.

Ability to: Provide exceptional customer service to all stakeholders, provide high level summary of complex issues, gather and evaluate all information pertinent to liability claims and make appropriate recommendations; Establish and analyze all relevant data, effect necessary control plans, and bring all claims to equitable conclusion; Develop action plan necessary to implement recommendations with a minimum of guidance.

Other Requirements Possession of a valid Class "C" Driver's License is required. The incumbent may be required to use a personal vehicle and provide verification of auto insurance coverage as required by the County of Riverside.

Application Procedures:

Veterans' Preference The County of Riverside has a Veteran's Preference Policy (Download PDF reader). Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.

Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.

Degree Verification: Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

What's Next: This recruitment is open to all applicants. Applicants who are current employees of the Human Resources Department may be considered before other applicants depending on the volume of applications received. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Qualified applicants may be considered for future vacancies throughout the County. Based on the number of applications received, this posting may close without notice, or remain open until filled.

GENERAL INFORMATION If you have any questions regarding this posting, please contact Edgar Chavez at EdgarChavez@rivco.org If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.